FAQs
- Portal Access and Security
- How to Create a Ticket in the Relaymed Portal
- How to Download a Report of Your Past Tests
- How to Reset Your Password for the myRelaymed Portal
- How to convert a Test to a Quality Control.
- How to restart your Relaymed Software Agent
- Setting Up Barcode Label Printing in athenaOne
- Handling Test Results for Protected or Confidential Patients in Veradigm EHR and Altera TW
- Adding a Device to Software Agent
- How to add a new location to your Relaymed Portal
- How to assign devices to locations
- Billing questions?
- Having trouble logging in?
- What is EHR Mapping and how to set it up?
- Why Can’t I See my Result in the EHR?
- Move to Afinion 2 Auto-Send